Return And Refund Policy

We want you to be 100% satisfied with your purchase from 'eteelife.com'. If you are not satisfied with our product, you can choose a request to return your order to us for a full refund as long as the following conditions are met, conditions are 

  1. How long do I have to return or change a product? 
    • On the off chance that you'd wish to return a thing to (eteelife.com), kindly adhere to the guidelines underneath within 30 days of conveyance. 30 days for returning.
  2.  Are there any restrictions on returns or exchanges on products?
    • If you placed a special order, this must be returned back to our store location. (Note: Shipping cost is free of charge)
    • Your order is returned in its original condition (product, packaging, miscellaneous items such as instruction sheets, etc. all in original condition and intact).
    • Please get in touch with us if you'd like to request a return. If the above conditions have been met, and your return is authorized, we will issue your refund (once we receive the returned order). Please allow up to 5-15 business days for the refund to be fully processed.
    • If you are looking for an exchange for a faulty product please contact us via our Contact Us page and we will organize an exchange for you!
  3. Do you accept returns from the United States country?
    • Yes, I accept returns from the United States country.
  4. How can customers return your products?
    • By Mail
  5. How will customers get the return label?
    • For defective products
    • This happens when the product is incorrect, damaged by the carrier, or defective in another way
      • In the box
    • For customer remorse
    • This happens when the customer purchased the wrong product, it doesn't fit, or they no longer want the item
      • In the box
  6. Do you have the restocking fee?
    • No, don't have the restocking fee
  7. How much will customers pay for return shipping?
    • No cost for customers
  8. What if the product I received is damaged or useless? 
    • If your product is damaged or defective from a (eteelife.com) shipment or in-store purchase, we will exchange or refund this product immediately. To return or exchange an order, please follow the steps below for an in-store purchase or (eteelife.com) purchase. For any inquiry mail us 
    • Email: [email protected]
  9. How do I return a product if I don't live near your store? 
    • If you do not live near a (eteelife.com) location, the items you purchased in-store can be returned through the mail. We recommend you to use the USPS or UPS to send your products back to our store by following the steps below:
    • Include a copy of the original receipt. Note: If you do not have a receipt, a (eteelife.com) gift card will be issued and mailed to you upon the return.
    • Add a note explaining your request for an exchange of your products (color, size, etc.) or return
    • Include your contact information, including phone number and email address, this is just in case the store needs to contact you,
    • The product(s) can be shipped back in a box to the original store of purchase. For the stores shipping address, please refer to the  1236 SW 8th St, Miami, Florida 33135, USA
    • Head to your local USPS or UPS store to ship the return, and keep a record of the return tracking number 
    • Please note: If you request a return or an exchange of your products and the store is out of inventory a eteelife.com gift card will be issued and mailed back to your shipping address as soon as possible.


Commitment of, 

eteelife.com

Everything you buy at (eteelife.com), on sale or otherwise, is guaranteed satisfactory or your money back. You don’t ever take a chance at eteelife.com…. Ever!

Need any help contact us now 

  • Address: 1236 SW 8th St, Miami, Florida 33135, USA
  • Phone: +1 414-533-5979
  • Email: [email protected]